Support & Optimization
Support & Optimization
Speed up progress on your top site goals. Tap into specialized Drupal expertise exactly where you need it most.
Our support and optimization practice is a well-oiled machine — we find a security issue on 99% of the Drupal sites we take over.
Support that never clocks out
Our support packages are fully customizable for each organization, and can be changed or canceled for any reason (or no reason) with thirty days' notice. We aren't a cell phone company: you're free to walk away any time.
We are experts on Acquia and Pantheon, as well as custom hosting platforms in use by our clients.
Strategic support
A full suite of support options for Drupal handling complex front end, back end, integration, and compliance needs.
Speed up progress on your top site goals. Tap into specialized Drupal expertise exactly where you need it most.
A single point of contact, the same project manager, and the same technical architect work on your account.
Call our dedicated emergency hotline number at any time. There will be a staff engineer working on your issue immediately.
When weekly security patches are announced, we determine if there is any impact to your site. If there is, we hotfix your site proactively, without you even asking.
We are the leading contributor to Drupal itself, helping to write the version of Drupal every Drupal site uses.
We plan for upgrades from Drupal 7 to 8 or 9, and make sure the entire process is seamless.
We didn’t build most of our support clients' sites. We use a unique audit process to surface risks, get up-to-speed, and deal with the technical debt of sites that weren’t following best practices.
182
Sites launched
11k
Contributions to Drupal
50
TAG team members
“It’s a rare opportunity that an agency like TAG can fit in so well with our in-house team. ”
Steve Reichgut
Director of Web Engineering & Web Operations, Benefit Cosmetics
Have a project in mind?
Warning: Contacting Third and Grove may cause awesomeness. Side effects include a website too good to ignore. Proceed at your own risk.